Getting Started

  • In order to receive initial payments, providers must first have an encumbered contract and be registered as a vendor with the state of Maine (see Vendor Form).
  • Initial payments are often delayed if providers have not signed and returned their contract to the Department of Contract Management.

Payment Methods

  • Providers will receive a paper check from ME DHHS until they are registered for either Electronic Funds Transfer (EFT) or for PayMode.
    • Checks will be mailed to the address and individual specified on the provider’s vendor form.
  • To have payments submitted electronically instead of by check, complete and submit the EFT Form to vcddforms@maine.gov or enroll in PayMode.
    • Learn more on how to complete and submit your EFT form, or register for Paymode by reviewing the webinar materials.

Common Payment Issues

  • The provider did not sign and return their encumbered contract.
  • The provider did not receive the mailed check because their Vendor form on file contains outdated information.
  • The provider did not receive a payment via EFT due to incorrect information on their submitted EFT form or the information did not match the provider’s Vendor Form.
  • The provider has overdue program or financial reports.

Support for Missing Payments

Providers should reach out to CDC-OPHE-Support@maine.gov for any issues regarding payments or for support in completing any forms.